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James Robinson

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About James Robinson

  • Birthday January 9

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  1. I wish I could mute people in real life!

  2. A new user called on my first day as a tech support staff saying her password wasn’t working. I thought... Seems easy enough and so I reset her password and ask her to try again. She kept saying her password was not working, so I finally asked what the error message was. She said that there was no error message, but when she was typed her password it only showed stars ******** instead of her password. I calmly explained that this was to prevent people from seeing her password, and she said, “oh, that is a really smart idea.” I would love to hear other similar funny stories like this.